Thank You

Published September 7th, 2009 by ckispert

Last week while working with one of our clients we tried something that we have never done before. We brought six vendors in for a pre-sale discussion on how to integrate CRM, Account On-Boarding, Document Imaging, Forms Management, Electronic Signature and Data. We did not bring them one-by-one. We brought them into one five hour meeting. This was a setting that could have been unconstructive, influenced by ego’s and the desire for greater wallet share. Instead this five-hour session was positive. Yes, at first most were defensive, but as the day progressed it was very cool to see the collaboration that emerged. And, oh yes, the client – I believe we saved the client month’s worth of time to rollout by hosting this “collaboration” event.

So, to those that participated I want to extend my thanks to those vendors that participated. You have my respect for appreciating something greater than yourselves. You respected the clients vision.


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